SISAT

School of Information Systems and Technology

Faculty of Informatics

                                                                                                                                                              

IACT304 Principles of eBusiness

Subject Outline

Autumn Session 2007

                                                                                                                                                              

Head of School –Professor Peter Hyland, Student Resource Centre, Tel: (02) 4221 3606

 

General Information

 

Lecturer and Subject Coordinator

Mr. Tri Hai Le

Telephone Number:

4221 3074

Email:

hail@uow.edu.au

Location:

3.232

 

Mr. Le’s Consultation Times During Session


Day

Time

Thursday

1.30 – 3.30 pm

Friday

3.30 – 5.30 pm

 


 

Subject Organisation

Session:

Autumn Session

Credit Points

6

Contact hours per week:

1 hour lectures, 2 hours tutorial

Lecture Times & Location:

Lecture Tue 12:30 13:30 14.G01

Tutorial Day, Time and Location can be found at:

http://www.uow.edu.au/student/sols/timetables/index.html

 


 

 

Week

Topic

Deliver by

Turban Chapters

Assessment Due Dates

1

Overview of Electronic Commerce

 

1

 

2

Business to Consummer eCommerce

 

1,2

 

3

Customer Relationship Management (CRM)

 

13

Seminars Begin

4

Business Intelligence

 

12

 

5

Business to Business eCommerce

 

5,6

 

6

Enterprise Resource Planning (ERP)

 

7

 

7

Supply Chain Management (SCM)

 

6,7

Midterm Examination

8

Supplier Relationship Management

 

14-15,18

 

9

Mobile Business

 

9

 

10

eGovernment

 

8

 

11

Business Processes and Workflows

 

6-7

eBusiness Case Analysis Due

12

Vendor Solutions

 

7-8

Seminars End

13

Review

 

 

 


 

 

Students should check the subject’s web site regularly as important information, including details of unavoidable changes in assessment requirements will be posted from time to time.  Any information posted to the web site is deemed to have been notified to all students.

 

Content

This subject aims to provide students with an understanding of eBusiness fundamentals. Today most businesses compete in a global environment and a sound strategy for online business is essential to facilitate this. This subject covers key areas of eBusiness, including: business-to-consumer, business-to-business and business-to-government electronic commerce (EC); online business models and electronic payment systems (EPS) and EC technology basics. Standards, regulation and policy, security and social and economic issues will also be considered in the contexts of business Intranets, Extranets and the Internet. The subject also provides an introduction to the 'Patterns for eBusiness' approach to eBusiness analysis and design.

 

Objectives

On successful completion of this subject, students will be able to:

1. demonstrate a thorough grounding in eBusiness principles;

2. identify stakeholders and their capabilities and limitations in the strategic convergence of technology and business;

3. critically assess new technologies of importance to doing business on-line;

4. understand and be able to explain the critical issues related to eBusiness. (plus shared learning outcomes with IACT305 of 5 & 6)

 

Attendance Requirements

It is the responsibility of students to attend all lectures/tutorials/labs/seminars/practical work for subjects for which you are enrolled.

It should be noted that according to Course Rule 003{Interpretation Point 2 (t)} each credit point for a single session subject has the value of about two hours per week including class attendance.  Therefore, the amount of time spent on each 6 credit point subject should be at least 12 hours per week, which includes lectures/tutorials/labs etc


 


Satisfactory attendance is deemed to be attendance at approximately 80%* of the allocated contact hours. Attendance rolls may be kept for lectures, TUTORIALS and laboratories. If you are present for less than 80%* you need to apply for special consideration, otherwise a fail grade may be recorded.

 

Students MUST attend their allocated tutorial unless they have the written permission of the subject coordinator.


Method of Presentation

.Participation at 80% of tutorials is a requirement to pass this subject. Mr. Tri Hai Le will be available to answer questions during consultation times. Remember to check consultation hours as these may change. Late assessment submissions will be penalized 10% per day. All assessments will be returned in respective tutorials. For more details see IACT304 Assessment Guide.

 

Subject Materials

 


Textbook:

Turban, E. et al. 2006, Electronic Commerce: A Managerial Perspective 2006, Prentice Hall, New York.

 

Assessment

This subject has the following assessment components

 


These readings/references are recommended only and are not intended to be an exhaustive list.  Students are encouraged to use the library catalogue and databases to locate additional readings

 
Assessment

This subject has the following assessment components.

Assessment Items & Format

Percentage of Final Mark

Due Date

1. Seminar on EC Application– Individual

15%

Oral delivery in tutorial between weeks 3-5 and 8-12. Written responses to seminar questions required to be handed to tutor on the day of the seminar delivery.

2. Midterm Examination

15%

During week 7. The exam will be in multiple choice and short answer format.

3. LBS (Location-Based Services) Applications Formal Report – Individual

30%

Hardcopy due in week 11 tutorial, and softcopy to be uploaded to Vista (WebCT)

Examination

40%

During Exam Period

 

Notes on Assessment

 


Informative seminars each week will complement the lecture material delivered. Students can choose an electronic commerce application from their Turban text to respond to in their seminar. Each EC application has about 4 questions that need to be answered in a 10 minute time frame with the aid of powerpoint, in a professional manner. Each topic can only be chosen once in a given tutorial. The objective of this seminar is to inform your audience, and to learn using case studies of real-life events. There are no seminars in weeks 1-2, 6, 7 and 13. Students should hand their written answers to seminar to their tutor as these will form part of the assessment. The answers should not exceed 750 words.

 

EC Application (from Turban)

Week

12.3 Stored Value Cards: Tapping the Teen Market

3

9.1 I-Mode

3

2.5 Wireless Pepsi Increases Productivity

3

8.5 How the US Department of Commerce Uses an Expert Location System

4

9.2 MarketSource Mobilises its Workforce

4

9.3 Wi-Fi Sensor Net Aids Wine Making

4

3.4 Online Security at a Bank

4

11.1 Are Hackers Using your PC?

5

12.1 Etronics Turns to MasterCard SecureCode

5

12.2 Hong Kong’s Octupus Card

5

17.1 Privacy Advocates Take on DoubleClick

5

17.2 How ClearCube’s PC Blades Guard Patient Confidentiality

8

17.3 How a Fraudulent Investment Scheme Works

8

3.1 Land’s End: How a Mail Order Company Moves Online

8

7.10 Use of a Workflow System to Manage Currency Flows at a German Bank

9

13.1 How WMS Helps Schurman Improve its Internal and External Order Fulfilment System

9

1.5 Orbis Group Changes a Linear Physical Supply Chain to an Electronic Hub

9

2.3 Electronic Catalogs at Boise Cascade

9

1.2 Voice-based 511 Traveler Information Line

10

4.3 Fujitsu Uses Agents for Targeted Advertising in Japan

10

6.1 World Wide Retail Exchange

10

13.5 How Companies Use eCRM

10

5.2 Whirlpool B2B Trading Portal

11

5.4 E-Procurement at Schlumberge

11

6.2 Covisint: The E-Market of the Automotive Industry

11

7.1 Cisco’s Supply Chain: Failure and Success

11

3.3 The Dangers of Online Trading

12

7.5 Safeway Collaborates in Designing Stores

12

8.2 G2E in the US Navy

12

8.4 Online Knowledge Sharing at Xerox

12

 

 

2. Midterm Exam:

 

The written exam will combine multiple-choice format and short answer format. The midterm will be held in the first 90 minutes of the tutorial time in week 7.

The midterm exam covers topics discussed in lectures 1, 2, 3, 4, 5 and 6 and is worth 15% of the final mark.

 

 

3. Location-Based Services Formal Report (3000 words, individual assignment)

 

You are to write a formal report which explores only ONE possible matching pair between an application and its related technology (one for each) mentioned below. You need to provide a comprehensive definition, describe various application contexts (consumer or business or other), give a brief overview of the technological requirements, and illustrate your report with real-world service offerings available today. Your report needs to show evidence of a comprehensive literature review, both hardcopy and e-research.

 

                                                                                                                           Technologies

Application areas:

1

2

3

4

5

6

7

8

9

10

11

12

13

Asset Management

 

 

 

 

 

 

 

 

 

 

 

 

 

Banking

 

 

 

 

 

 

 

 

 

 

 

 

 

Biomedical

 

 

 

 

 

 

 

 

 

 

 

 

 

Care Applications

 

 

 

 

 

 

 

 

 

 

 

 

 

Conferences

 

 

 

 

 

 

 

 

 

 

 

 

 

Customer Relationship Management

 

 

 

 

 

 

 

 

 

 

 

 

 

Distribution

 

 

 

 

 

 

 

 

 

 

 

 

 

Education

 

 

 

 

 

 

 

 

 

 

 

 

 

Electronic Commerce

 

 

 

 

 

 

 

 

 

 

 

 

 

Enterprise Relationship Management

 

 

 

 

 

 

 

 

 

 

 

 

 

Enterprise Resource Planning

 

 

 

 

 

 

 

 

 

 

 

 

 

Entertainment Parks

 

 

 

 

 

 

 

 

 

 

 

 

 

Entertainment Venues

 

 

 

 

 

 

 

 

 

 

 

 

 

Find a Friend

 

 

 

 

 

 

 

 

 

 

 

 

 

Find Me/Guide Me

 

 

 

 

 

 

 

 

 

 

 

 

 

Fleet Tracking System

 

 

 

 

 

 

 

 

 

 

 

 

 

Health

 

 

 

 

 

 

 

 

 

 

 

 

 

Logistics

 

 

 

 

 

 

 

 

 

 

 

 

 

Manufacturing

 

 

 

 

 

 

 

 

 

 

 

 

 

Medical

 

 

 

 

 

 

 

 

 

 

 

 

 

Mobile Advertising

 

 

 

 

 

 

 

 

 

 

 

 

 

National ID Cards

 

 

 

 

 

 

 

 

 

 

 

 

 

Passports

 

 

 

 

 

 

 

 

 

 

 

 

 

Pharmaceuticals

 

 

 

 

 

 

 

 

 

 

 

 

 

Prison Inmate Tracking

 

 

 

 

 

 

 

 

 

 

 

 

 

Procurement

 

 

 

 

 

 

 

 

 

 

 

 

 

Shipping and Ports

 

 

 

 

 

 

 

 

 

 

 

 

 

Shopping Malls

 

 

 

 

 

 

 

 

 

 

 

 

 

Supply Chain Management

 

 

 

 

 

 

 

 

 

 

 

 

 

Ticketing

 

 

 

 

 

 

 

 

 

 

 

 

 

Transportation

 

 

 

 

 

 

 

 

 

 

 

 

 

University Campus

 

 

 

 

 

 

 

 

 

 

 

 

 

Vehicle Parking

 

 

 

 

 

 

 

 

 

 

 

 

 

Warehouse Management

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Technologies:

  1. 3G Mobile
  2. Assisted Global Positioning System
  3. Bar Code
  4. Beacons/ UHF
  5. Biometrics
  6. Bluetooth
  7. Chip Implants
  8. Closed Circuit Television
  9. Geographic Information Systems
  10. Global Positioning System
  11. Radio-frequency Identification
  12. Smart Cards
  13. Wireless Local Area Network

 

4. Exam (During Exam Period)

• To examine your general understanding of eBusiness.

• To test your knowledge of fundamental eBusiness principles.

• To assess your “deeper learning” of eBusiness through questions that require you to apply your knowledge in a given context

 

Scaling

Final results in this subject may be scaled. The scaling method that will be used in this subject is as follows.

If E is the student exam mark, and A is the student assignment mark, the student final mark will be determined as follows:

 

if E >= 40% of the maximum exam mark: then student final mark is E + A;

if 35% <= E < 40% of the maximum exam mark: then student final mark is /min/{E+A, 47}

 if E < 35% of the maximum exam mark: then student: final mark is /min/{E+A, 42}.

 


Additional Information

 

Students must refer to the Faculty Handbook or online references which contains a range of policies on educational issues and student matters.


 

 


Supplementary Exams

 

While the School normally grants supplementary exams when the student does not sit the standard exam for an acceptable reason, each case will be assessed on its own merit and there is no guarantee a supplementary exam will be granted. If a supplementary exam is granted the date will be determined by the University via ARD.  You will be notified via SOLS Mail the time and date of this supplementary exam. You must follow the instructions given in the email message.

 

Please note that if this is your last session and you are granted a supplementary exam, be aware that your results will not be processed in time to meet the graduation deadline.

 

Plagiarism

 

When you submit an assessment task, you are declaring the following

1.        It is your own work and you did not collaborate with or copy from others.

2.        You have read and understand your responsibilities under the University of Wollongong's policy on plagiarism.

3.        You have not plagiarised from published work (including the internet). Where you have used the work from others, you have referenced it in the text and provided a reference list at the end ot the assignment.

4.        Plagiarism will not be tolerated.

5.        Students are responsible for submitting original work for assessment, without plagiarising or cheating, abiding by the University’s policies on Plagiarism as set out in the Calendar under University Policies, and in Faculty handbooks and subject guides. Plagiarism has led to the expulsion from the University.

 

This outline should be read in conjunction with the following documents:

 

Code of Practice - Teaching and Assessment

http://www.uow.edu.au/handbook/codesofprac/teaching_code.html

Key Dates

http://www.uow.edu.au/student/dates.html

Code of Practice - Students

http://www.uow.edu.au/handbook/codesofprac/cop_students.html

Information Literacies Introduction Program

http://www.library.uow.edu.au/helptraining/workshops/ilip/

Acknowledgement Practice Plagiarism will not be tolerated

http://www.uow.edu.au/handbook/courserules/plagiarism.html

Student Academic Grievance Policy

http://www.uow.edu.au/handbook/codesofprac/cop_supervision.html#8

Special Consideration Policy

http://www.uow.edu.au/handbook/courserules/specialconsideration.html

Code of Practice-Honours

http://www.uow.edu.au/handbook/honourscode.html

Non-Discriminatory Language Practice and Presentation

http://staff.uow.edu.au/eeo/nondiscrimlanguage.html

Intellectual Property Policy

http://www.uow.edu.au/research/researchmanagement/1998IP.html

Occupational Health and Safety

http://staff.uow.edu.au/ohs/commitment/OHS039-ohspolicy.pdf

SITACS Internet Access & Student Resource Centre

http://www.sitacs.uow.edu.au/info/current/internet_access_and_resource.shtml

SITACS Computer Usage Rules

http://www.itacs.uow.edu.au/info/current/support/labs/rules.shtml

SITACS Style Guide for Footnotes, Documentation, Essay and Report Writing

http://www.sitacs.uow.edu.au/info/current/styleguide.pdf

SITACS Student Guide

http://www.itacs.uow.edu.au/info/current/regulations.shtml

Informatics Faculty Librarian, Ms Annette Meldrum, phone: 4221 4637,ameldrum@uow.edu.au

SITACS Subject Outlines

http://www.itacs.uow.edu.au/info/current/subject_outlines/