Satisfactory attendance is deemed to be attendance at approximately 80%* of the allocated contact hours. Attendance rolls may be kept for lectures, TUTORIALS and laboratories. If you are present for less than 80%* you need to apply for special consideration, otherwise a fail grade may be recorded.

Students MUST attend their allocated tutorial unless they have the written permission of the subject coordinator.

Lecture Schedule (Subject to Variation)

	Topic
1	Introduction to subject
2	Information Management Technologies
3	Systematic Approaches to Information Management
4	The Academic Study of Information Part I
5	From Information Management to Knowledge Management: incorporating the social dimension
6	The Academic Study of Information Part II
7	Information Management in e-Business
8	Digital Archiving
9	Globalisation and the Information Society
10	Intellectual Property and the Information Commons
11	Democracy, E-Government and Privacy
12	Current Issues in Information Policy Development
13	Review

The IACT417/IACT917 UOW e-Learning site http://www.uow.edu.au/student/lol/ contains all essential information about this course. Students are required to use this facility to access lecture notes, the assigned readings, “house-keeping” messages etc. Web-based activities will be delivered via UOW e-Learning. Participation in Web-based activities may contribute to a student’s marks.

Method of Presentation

Lectures are designed to encourage students to develop new and more sophisticated approaches to the task of information management. A range of theories, concepts and issues are discussed in relation to situations and problems that have occurred in organisations and in the wider economy.

The primary objective of tutorials is to establish a forum in which subject participants are able to learn in a supportive environment. Students will have the opportunity to clarify concepts and meanings introduced in lectures as well as develop new ideas in collaboration with students. Students may wish to extend this idea to include electronically mediated forums through the use of technologies such as UOW e-Learning. Students will be encouraged to contribute additional materials on the weekly topic that they find interesting - journal, newspaper and magazine articles and Internet sources are examples of such contributions.

Subject Materials

The Assigned Readings can be purchased from the UniCentre Bookshop. Copies of the weekly readings are located in the library Closed Reserve.

There is no prescribed textbook for this subject. A subject or word search on the UoW Library catalogue for the terms “information management” and “knowledge management” will yield many up-to-date entries. The following texts are a selection of just some that are available in the library.

Introductory

· Bentley, Trevor J. 1998, Managing information: avoiding overload. London: Chartered Institute of Management Accounts, 1998. ISBN 0749426829.

· Bergeron, Byran 2003 Essentials of knowledge management, Wiley, Hoboken, New Jersey.

Advanced

· Brown, J. S. and Duguid, P. 2000, The social life of information, Harvard Business School Press, Boston.

· Dalkir,K. 2005, Knowledge Management in Theory and Practice, Elsevier/Butterworth Heinemann, Boston

· Davenport, T. H. and L. Prusak 1997, Information ecology: mastering the information and knowledge environment. New York, Oxford University Press.

· Davenport, T. H. and L. Prusak 1998, Working Knowledge: How Organizations Manage What They Know, Harvard Business School Press, Boston Masachusetts.

· Evans, P. B. and Wurster, T. S. 2000, Blown to Bits: How the Economics of Information Transforms Strategy, Harvard Business School, Boston.

· Jonscher, C. 1999, Wired Life: Who are We in the Digital Age?, Bantam Press, Sydney.

· Lamberton, D. M. (ed.) 1996, The economics of communication and information, Edward Elgar Publishers, Brookfield, Vt.

· Lehaney, B. 2004, Beyond knowledge management Idea Group Publishing, Hershey, PA

· Leonard, Dorothy 1998, Wellsprings of Knowledge, Harvard Business School Press, Boston, Massachusetts

· Macdonald, S. 1998, Information for Innovation: Managing Change from an Information Perspective, Oxford University Press, Oxford.

· Maule, R. William 1998, Information theory and research: an introduction to the disciplines and methodologies of information studies and organizational informatics, Information Associates Press, San Francisco, Calif.

· Neef, D, Siesfeld, G. A. and Cefola V. (eds) ‘The economic impact of knowledge’, Butterworth-Heinemann, Boston, MA.

· Nonaka, Ikujiro and Nishiguchi, Toshihiro (eds) 2001, Knowledge emergence : social, technical, and evolutionary dimensions of knowledge creation, Oxford University Press, Oxford, New York.

· Nonaka, I. and Takeuchi, H. 1995 ‘The Knowledge Creating Company’, Oxford University Press, Oxford.

· Shapiro, C. and Varian H. R. 1999, Information Rules: A Strategic Guide to the Network Economy. Harvard Business School Press.

· Takeuchi, H. and Nonaka, I. 2005 ‘Hitotsubashi on knowledge management’, John Wiley & Sons (Asia), Singapore.

· Wenger, E. McDermott, R. and Snyder, W. 2002, Cultivating communities of practice : a guide to managing knowledge, Harvard Business School Press, Boston.

Notes on Assessment

Submission of Assessment Items

If you cannot submit an assessment item on time it must be submitted to the subject coordinator as soon as possible. Late submission of assessment item MUST be accompanied by a special consideration request via SOLs

All submissions must be accompanied by an Assignment Cover Sheet. This is available in hard copy from the student enquiry centre in building three or online at http://www.itacs.uow.edu.au/info/current/coversheet.pdf
Faxes and un-receipted mail submissions will NOT be accepted

Electronic submission of Assessment Items

It is a requirement of this subject that the essay and Group Project be initially submitted electronically (http://www.TurnItIn.com).

Return of Assessment Items

All assignments except the Group Project will be returned to students in tutorials.
The Group Project will be available from the subject coordinator after being marked.

Penalties for late submission of Assessment Items

Penalties may apply to all late work, except if special consideration is deemed necessary or unless an extension has been granted by your subject coordinator or your tutor.
Requests for extensions should be emailed to the tutor, prior to the due date.
10% of available marks will be deducted from work for each day it is overdue. Work more than one week late may be awarded a mark of zero.

Special consideration

Special consideration applications must be submitted via SOLs and medical certificates or supporting documentation shown to the subject coordinator as well as University Administration..

Participation

· Students are required to participate in tutorials.

o This means not only attending and listening to the tutorial presentations, but contributing insights to the discussion.

Scaling

To pass this subject, students MUST score at least 40% in the exam. Grades will be calculated as follows:

Final results in this subject may be scaled. The scaling method that will be used in this subject is as follows.

If E is the student exam mark, and A is the student assignment mark, the student final mark will be determined as follows:

if E >= 40% of the maximum exam mark: then student final mark is E + A;

if E < 40% of the maximum exam mark: then student final mark is /min/{E+A, 47}.

if E < 35% of the maximum exam mark: then student: final mark is /min/{E+A, 42};

Assignment Details

1 GROUP SEMINAR PRESENTATION [10 MARKS]

Your group will have responsibility for conducting a seminar. The purpose of the Seminar Presentation is to develop your skills in oral and visual communication. Each group will be allocated a week in which they will manage part of the tutorial by developing a presentation that will include learning activities for other class members. The purpose of this activity is to enable the class to learn about the weekly reading. The topic for your presentation will be the reading set down for that week. The principal criteria used in assessing the seminar are your skills in oral and visual communication as well as the information imparted on that topic. Other important factors used in judging the success of the seminar will include the learning value of the class activities that have been devised by you. The nature and form of the presentation and activities are at your discretion.

The class tutor will award the marks for the presentation activities. More information is available under “Assessment Information” on UOW e-Learning.

Due date

Seminar presentations are due in the week that will be allocated. Late presentations are not permitted. Penalties may apply to all late work, except if special consideration is deemed necessary or unless an extension has been granted by your subject co-coordinator or tutor. Requests for extensions should be emailed to the tutor or coordinator, prior to the due date. Other group members will need to make arrangements to enable the presentation to continue. Non-delivery of presentation may result in zero marks being awarded for this assessment item.

Presentation Length

Each presentation will be expected to last a maximum of forty five (45) minutes. As a guide, twenty (20) minutes should be devoted to a formal presentation of the reading’s main points. The learning activities that you have developed for the class are expected to last up to twenty five (25) minutes.

Group Work

A group should consist of three to four students. All members are expected to participate. A standard check-list (available on UOW e-Learning) detailing the involvement of individuals in group work needs to be handed in when submitting relevant work. Alternative assessment work may be assigned to individuals who have not adequately contributed to group work.

A mandatory requirement for group work is that you use an information or knowledge management technology to coordinate and document the efforts of your group. UOW e-Learning can be used for this purpose but you are free to choose alternative products that are available. You will be asked to report on your use of this technology in an Appendix in the Group Report.

2. PARTICIPATION [10 MARKS]

Students will be expected to participate in class activities. Marks for participation will be allocated in the following way:

· Weekly Quizzes – 5 marks

A weekly quiz will be made available on UOW e-Learning for students to complete. The purpose of the quiz is to enable students to gain foundational knowledge about course content after their participation in subject activities such as lectures, tutorials and private reading. Students will be expected to contribute their insights to tutorial activities such as discussions or debates during allocated tutorial times or via web-mediated discussions. To a large extent, the value of these contributions is dependent on your knowledge of weekly lecture material and assigned readings.

Marking criteria: Ten (10) quizzes at a ½ mark each will earn you 5 marks. The due date for the completion of each weekly quiz will be at midday on the day of the associated lecture and reading. That means, the completion time is midday Tuesday.

· Tutorial participation – 5 marks

Tutors will award marks for attendance and participation in weekly tutorial activities and discussions. Participation will be assessed on contributions to class activities and class discussion.

3. GROUP PROJECT PROPOSAL 1,500 words (approx.) [5 MARKS]

This exercise has two goals. The first is to get you thinking about how you will complete the major project. The second is to test your ability to use acceptable referencing techniques. In the proposal, you will need to identify which option your group has chosen and why. The proposal needs to contain a brief literature review that contains a book reference, a journal/magazine/newspaper reference and a reference from an electronic source such as a CD ROM or the web. You will also need to demonstrate that you are capable of paraphrasing and summarising as well as writing a direct quotes. The citations and quotes need to be correctly formatted as detailed in the SISAT Style Guide. You will also need to provide a timetable that details the responsibilities of each of the group members. The proposal must have a bibliography that has been formatted to one of the standards detailed in the SISAT Style guide. Remember, that your proposal needs to be written in the third person (i.e. not allowed to use personal pronouns such as “I”, “we” or “us”).

Due Date: During tutorial in Week 4

4. INDIVIDUAL ESSAY 2,000 words [15 MARKS]

This assessment task is primarily designed to generate a quality information input for your group’s major project. You will need to write an essay (using full academic referencing techniques) on one significant aspect of the group project that you are undertaking. (See Assessment Item 5 for more details)

Due Date: TurnItIn Sunday 15 April 11.30pm (23.30) via TurnItIn (http://www.turnitin.com).

Hard Copy of the essay is to be submitted along with TurnItIn digital receipt during tutorials in Week 7.

5. GROUP PROJECT 5,000 words [20 MARKS]

The major project requires the submission of the final group report that incorporates some or most of the information contained in essays written by group members for Assessment Item 4. The choice of topics for the report is as follows:

5.1 The purpose of a web portal is to enhance the information distribution, collaboration and knowledge creation within an organization, between organisations and with the broader community. However, a best practice framework for web portals is yet to be defined. Students are required to create a best practice framework for web portals, which will help an organization to utilize online collaboration features and maximize knowledge creation within an organization. The report should identify ways to improve the transfer of information throughout the organisation. In analysing how the proposed framework will improve the way people use information and generate knowledge you must consider both technological and behavioural issues. Students are required to use their best practice framework to critically analyse the University of Wollongong website (http://www.uow.edu.au) or another web portal with the approval of your tutor.

5.2 Many experts argue that information management and/or knowledge management practices are not only about capturing, organising, and retrieving information, but they are integral to all aspects of an organisation. Using a case study of a virtual organisation of your choosing, discuss that organisation’s use of information management and/or knowledge management systems with a focus on the advantages, disadvantages and future development. Your report should contain an extensive literature review, and a discussion of the role of the Internet and online technologies used by your virtual organisation.

5.3 You are an information technology consultant that has been engaged by a government department that provides public services to the community. Your mission is to enable and promote greater community participation in decision-making in relation to the provision of these services. You are to do this by designing an IT based strategy that must include a web interface. Choose an appropriate government department at Federal, State or Local level, (you may want to choose one that has had to deal with a recent controversy) and analyse the effectiveness of current measures to promote community participation. In determining effectiveness, you will need to define both the adequacies and inadequacies of web policies. On this basis, develop your strategy that must include a web interface.

5.4 You have been retained by a software development company to develop a concept plan for a semantic web application. The focus of your investigation is the development of an architecture that enables a community based folksonomy to be converted into an ontology for the semantic web. You will need to investigate this problem by surveying recent conference literature on the topic, defining terms and distilling the information so that a lay person (such as a company executive) can understand it. A mock version of the user interface should be developed with explanations about the proposed product features.

This group report represents the final product of your individual and combined research endeavours. Your group will write this report paying particular attention to ensuring editorial consistency of purpose in the way it answers the question you have chosen. Full academic referencing techniques are required.

An additional component is the submission of a form that asks questions about your experience with the knowledge management technology that you used to coordinate and document your research efforts (See the instructions contained under the heading ‘Group Work’ above. The form is found under assessment on UOW e-Learning and should be placed in an Appendice at the rear of your report.

Due date: Week 11 Friday 11.30pm (23.30) via TurnItIn (http://www.turnitin.com).

Hard copies of the Group Report to be handed-in along with TurnItIn digital receipt during the tutorial in Week 12.

6. EXAMINATION [During the exam period] [40 MARKS]

The examination will cover the full, formal subject content that includes lectures, the assigned readings, tutorial activities and web-mediated activities.

No materials will be permitted into the examination room.

The examination questions will include definitions, short answers and essays.

The examination will take place during the Autumn Examination Period.

The exam will be designed to test your knowledge of the subject objectives in these ways:

· your understanding of basic concepts;

· your understanding of relationships that link concepts; and

· your ability to critically assess, develop and communicate concepts.

Additional Information

Students must refer to the Faculty Handbook or online references which contains a range of policies on educational issues and student matters.

Supplementary Exams

While the School normally grants supplementary exams when the student does not sit the standard exam for an acceptable reason, each case will be assessed on its own merit and there is no guarantee a supplementary exam will be granted. If a supplementary exam is granted the date will be determined by the University via ARD. You will be notified via SOLS Mail the time and date of this supplementary exam. You must follow the instructions given in the email message.

Please note that if this is your last session and you are granted a supplementary exam, be aware that your results will not be processed in time to meet the graduation deadline.

Plagiarism

When you submit an assessment task, you are declaring the following

1. It is your own work and you did not collaborate with or copy from others.

2. You have read and understand your responsibilities under the University of Wollongong's policy on plagiarism.

3. You have not plagiarised from published work (including the internet). Where you have used the work from others, you have referenced it in the text and provided a reference list at the end ot the assignment.

4. Plagiarism will not be tolerated.

5. Students are responsible for submitting original work for assessment, without plagiarising or cheating, abiding by the University’s policies on Plagiarism as set out in the Calendar under University Policies, and in Faculty handbooks and subject guides. Plagiarism has led to the expulsion from the University.

This outline should be read in conjunction with the following documents:

Code of Practice - Teaching and Assessment

http://www.uow.edu.au/handbook/codesofprac/teaching_code.html

Key Dates

http://www.uow.edu.au/student/dates.html

Code of Practice - Students

http://www.uow.edu.au/handbook/codesofprac/cop_students.html

Information Literacies Introduction Program

http://www.library.uow.edu.au/helptraining/workshops/ilip/

Acknowledgement Practice Plagiarism will not be tolerated

http://www.uow.edu.au/handbook/courserules/plagiarism.html

Student Academic Grievance Policy

http://www.uow.edu.au/handbook/codesofprac/cop_supervision.html#8

Special Consideration Policy

http://www.uow.edu.au/handbook/courserules/specialconsideration.html

Code of Practice-Honours

http://www.uow.edu.au/handbook/honourscode.html

Non-Discriminatory Language Practice and Presentation

http://staff.uow.edu.au/eeo/nondiscrimlanguage.html

Intellectual Property Policy

http://www.uow.edu.au/research/researchmanagement/1998IP.html

Occupational Health and Safety

http://staff.uow.edu.au/ohs/commitment/OHS039-ohspolicy.pdf

SISAT Internet Access & Student Resource Centre

http://www.SISAT.uow.edu.au/info/current/internet_access_and_resource.shtml

SISAT Computer Usage Rules

http://www.itacs.uow.edu.au/info/current/support/labs/rules.shtml

SISAT Style Guide for Footnotes, Documentation, Essay and Report Writing

http://www.SISAT.uow.edu.au/info/current/styleguide.pdf

SISAT Student Guide

http://www.itacs.uow.edu.au/info/current/regulations.shtml

Informatics Faculty Librarian, Ms Annette Meldrum, phone: 4221 4637,ameldrum@uow.edu.au

SISAT Subject Outlines

http://www.itacs.uow.edu.au/info/current/subject_outlines/

Subject Coordinator:	Mr Mark Freeman
Telephone Number:	4221 3223
Email:	mfreeman@uow.edu.au
Location:	39.215

Session:	Autumn session, Wollongong Campus
Credit Points	6 credit points
Contact hours per week:	1 hr lect, 2 hrs tut
Lecture Times & Location:	Tuesday, 08.30, 35.G45
Tutorial Day, Time and Location can be found at:	http://www.uow.edu.au/student/sols/timetables/index.html

1. Group Seminar Presentation	10%	In tutorials, as allocated.
2. Participation	10%	Activities associated with tutorials over session.
3. Group Project Proposal	5%	Hard Copy Week 4 in tutorial
4. Individual Essay	15%	Electronically via TurnItIn Sunday 15 April 11.30pm (23.30)
5. Group Project	20%	Electronically via TurnItIn Week 11 Friday 11.30pm (23.30)
6. Examination	40%	Examination period, as per schedule

SISAT

General Information

Content

Objectives